Firstsource is a leading global provider of business process management services. We offer a wide range of services across banking and financial services, telecommunications and media and the healthcare industry. Firstsource provides services throughout the customer lifecycle, including customer acquisition, customer care, billing and collections, transaction processing and business research and analytics. Firstsource leverages its Rightshoring approach that is best suited to our clients business. We offer the benefit of our global delivery model across 36 world class centers and over 18,500 employees across India, US, UK, Argentina and the Philippines. This model allows us to meet the needs of our clients in a timely, efficient and cost effective way.